“Excellence is a continuous process and not an accident.”
A. P. J. Abdul Kalam
We have built and refined our business process over the past 40 plus years. A business process is a set of repeatable steps a company uses to achieve a specific goal. Our goal is to be second to none in superior remodeling design and construction in exceeding customer and corporate expectations on every project. That means delivering an exceptional remodeling experience for every homeowner. We focus on processes because they are proven to increase efficiency and quality and to identify opportunities for improvement, cost reductions, adaptability to change and maximum goal attainment. They are a defining element of our company and much of the reason behind our strong reputation and national recognition.
There are two major phases of our design build process: Design and Construction. While our design-build process is seamless we do have separate agreements for design and for construction. This gives flexibility and clarity in focusing on the importance of design.